About Us
At Ebbens & Associates, we help hospitality, service based businesses and professional sports teams elevate their team, market and client engagement to drive long-term success. Our international team is renowned for delivering innovative, industry-leading solutions that transform the way businesses operate.
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We understand that the difference between a good business and an exceptional one lies in the details - how teams perform, how brands are positioned and how clients experience every interaction.
Our proven track record speaks for itself. We harness deep industry expertise and cutting-edge methodologies to optimise every facet of your business. When you partner with us, you’re not just getting expert advice - you’re gaining a strategic ally dedicated to propelling your organisation into a league of its own.
Ebbens & Associates believes the 3 steps to Business Success are:
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An Engaged and Energised Team - involved and focused on the best result possible
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Optimised Market Engagement - meet the buyers, decision makers and influencers
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Excellent Client Engagement - consolidate your client base and grow your business
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In business, engagement is essential as the purchasing process relies very much on referrals and proven concepts and often does not use compliance or due diligence for decision making.
Discover Now, Transform Tomorrow
Our comprehensive suite of 3 tests for team, market and client engagement is designed to provide you with an accurate snapshot of your organisation’s current performance. By identifying strengths and uncovering areas for improvement, these tests offer a clear, objective basis for strategic decision-making. With actionable insights at your fingertips, you can prioritise solutions and drive sustainable growth - discover your gaps today and transform your business tomorrow.
Team Engagement
The E&A Engagement Test, Report and Debrief provides you with insight into current levels of:
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Vigor, refers to a high level of energy and mental resilience while working, the willingness to invest effort in one’s work, and persistence in the face of difficulties
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Dedication, refers to being involved in one’s work, finding meaning in one’s work, being challenged, and experiencing a sense of enthusiasm, inspiration and pride
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Absorption, refers to being fully concentrated and engrossed in one’s work, whereby time passes quickly and one has difficulties detaching oneself from work
Market Engagement
The E&A Reputation Survey, Interviews and Report. The Survey and Interviews are conducted amongst your target demographic and can include past clients, actual clients and non clients.
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The E&A Reputation Survey, Interviews and Report provides you with insight on:
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How the target demographic thinks and feels about your company, products and/or services
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What awareness they have of your company, products and/or services
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What perception they have of your company, products and/or services
Client Engagement
The E&A Survey, Interviews and Report. The Survey and Interviews are conducted amongst your long-term clients, new clients and lost clients.
The scores and Interviews will provide insight into:
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Long-Term Clients & New Clients
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Why they bought
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What makes your company, products and/or services stand out
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Lost Clients
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Why they left
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How to potentially win them back
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Which brand or company they moved to
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The Next Steps
Expert Business Advice
Ebbens & Associates offers expert consulting services to help businesses thrive and succeed in today's competitive market. Our team provides tailored solutions to enhance business performance, drive growth and achieve strategic and operational goals.
Transformation
Tailored Business Strategies
Marketing & Sales
Build & Growth Strategies
Operation
Maximising Operational Efficiency
For Who?
Ebbens & Associates offers a wide range of professional services tailored to meet the unique needs of businesses.
We provide expert guidance and solutions to help businesses thrive and grow.
Luxury Hospitality
We work with hospitality brands to refine team dynamics, enhance market positioning and elevate client experiences. In an industry where service excellence defines success, our strategies help businesses build high-performing teams, strengthen brand loyalty and drive long-term profitability.
Leading Service Businesses
We support service-driven organisations in strengthening their teams, refining market engagement and deepening client relationships. By enhancing operational efficiency and customer interactions, we help businesses stand out in competitive markets and achieve long-term success.
Professional Sports Teams
We collaborate with professional sports teams to enhance team cohesion, optimise market positioning and deepen fan engagement. By implementing tailored strategies, we aim to improve on-field performance, strengthen brand loyalty and drive sustainable success both on and off the pitch.